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A Knowledge Management Approach for Ensuring the Success of IT Industries in Vietnam
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Editors: Quoc Trung Pham (Vice Dean of School of Industrial Management, Bach Khoa University (VNU-HCM), Ho Chi Minh City, Vietnam)
Book Description:
In society, knowledge becomes more and more important, and knowledge management becomes one of the best approaches for ensuring the success of any business. This book investigates some current problems in the management of IT businesses in Vietnam and explores the possibility for solving these problems by focusing on KM practices, such as: human resource management, training and development, social capital development, the use of a web 2.0 platform for KMS or collaboration, knowledge sharing encouragement and e-business solutions. Through an empirical study in the context of Vietnam, some case studies and lessons learnt are withdrawn for ensuring the success of other IT businesses in Vietnam and in other countries with the same conditions. (Nova)

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Table of Contents:
List of Figures

List of Tables




Chapter 1. Measuring the ICT Maturity of SMEs (pp. 1-24)
(Quoc Trung Pham)

Chapter 2. The Critical Success Factors of Vietnamese Software Companies (pp. 25-56)
(Quoc Trung Pham and Anh Duy Vu)

Chapter 3. An Empirical Investigation of Knowledge Management in Vietnamese SMEs (pp. 57-70)
(Quoc Trung Pham and Duy Thai Nguyen)

Chapter 4. Impact Factors of Knowledge Sharing Intention of IT Employees in Vietnam: An Integrated Approach (pp. 71-92)
(Quoc Trung Pham and Ba Thang Ho)

Chapter 5. The Impact of Organizational Culture on Labor Productivity of IT Employees in Vietnam (pp. 93-112)
(Quoc Trung Pham and Xuan Dien Nguyen)

Chapter 6. The Impact of Training and Development on IT Employees’ Working Performance: An Empirical Study in Vietnam (pp. 113-134)
(Quoc Trung Pham and Thanh Tung Nguyen)

Chapter 7. Critical Success Factors for Implementing a Business Intelligence System: An Empirical Study in Vietnam (pp. 135-162)
(Quoc Trung Pham and Tu Khanh Mai)

Chapter 8. The Impacts of Using SNSs on E-WOM and Knowledge Sharing through Social Capital: An Empirical Study in Vietnam (pp. 163-188)
(Quoc Trung Pham and Vi Khiet Huynh)

About the Editor (pp. 189-190)

List of Contributors (pp. 191-192)

Index (pp. 193)

Total Pages: 203

      Management Science - Theory and Applications
   Binding: Softcover
   Pub. Date: 2017 - 4th Quarter
   ISBN: 978-1-53612-873-4
   Status: AV
Status Code Description
AN Announcing
FM Formatting
PP Page Proofs
FP Final Production
EP Editorial Production
PR At Prepress
AP At Press
AV Available
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A Knowledge Management Approach for Ensuring the Success of IT Industries in Vietnam