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Advances in Psychology Research. Volume 130
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Handbook of Organizational Citizenship Behavior: A Review of ‘Good Solder’ Activity in Organizations
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Editors: Turnipseed, David L. (Purdue University)
Book Description:
The Handbook of Organizational Citizenship Behavior is the first book on this topic since 1988. It contains 20 timely chapters providing a wealth of information on OCB in its traditional conceptualization as well as new ideas suggesting the future of the construct. This multidisciplinary construct, which includes management, marketing, industrial psychology, public administration, healthcare, education, tourism and hospitality, and related fields, provides significant benefits to employees, managers, and the organization. Consequently, it is of great interest to academicians.
The book is divided into four sections. The first, “Conceptualizations”, contains five chapters that propose new ways of conceptualizing OCB and point to the future of OCB research. The second section “Measurement and Level of Analysis” contains three chapters that address measurement of OCB and consider the individual, group, and organizational levels of analysis. “Antecedents of OCB” comprise the third section, which includes social exchange networks, role identity, autonomy and empowerment, motivational traits, rewards and punishments, context, and OCB as social dilemmas. The fourth section is “Consequences of OCB”, focuses on the elusive OCB-effectiveness link, the impact of OCB on turnover, OCB and Burnout, and customers as good soldiers.

Please click on a chapter below to purchase separately

Chapter 1 - The Circumplex Model and the Future of Organizational Citizenship Behavior Research (pp. 3-23)
Authors / Editors: Henry Moon, Linn Van Dyne, and Krysia Wrobel

Chapter 2 - An Integrative View of and a Common Conceptual Space for Employee Extra-Role Behaviors (pp. 25-46)
Authors / Editors: Kenneth K. Eastman (Oklahoma State University) and Badrinarayan Shankar Pawar (Indian Institute of Management in Ahmedabad, India)

Chapter 3 - The Construct of Organizational Citizenship Behavior: Should We Analyze after we have Conceptualized? (pp. 47-65)
Authors / Editors: Kenneth S. Law, Chi-Sum Wong, and Zhen Xiong Chen

Chapter 4 - Leader-Member Exchange and Contextual Performance: The Mediating Influence of Organization-Based Self-Esteem (pp. 67-77)
Authors / Editors: Samuel Aryee, Pawan Budhwar, and Hwee Hoon Tan

Chapter 5 - Organizational Citizenship Behaviors as Social Dilemmas: Theoretical and Methodological Developments (pp. 79-106)
Authors / Editors: Denise Daniels,ƒx Jeff Joireman, and Dishan Kamdar

Chapter 6 - A Latent Variable Approach to Rating Source Equivalence: Who Should Provide Ratings on Organizational Citizenship Behavior Dimensions? (pp. 109-141)
Authors / Editors: Robert J. Vandenberg, Charles E. Lance, and Sandra C. Taylor (University of Georgia)

Chapter 7 - A Unit-Level Perspective on Organizational Citizenship Behavior (pp. 143-156)
Authors / Editors: Stefanie E. Naumann (University of the Pacific) and Mark G. Ehrhart (San Diego State University)

Chapter 8 - Prosocial Behavior and Performance at Three Levels of Analysis: An Integrative Model (pp. 157-177)
Authors / Editors: Tjai M. Nielsen, Terry R. Halfhill, and Sarah K. Nielsen

Chapter 9 - It’s Who I Am: Role Identity and Organizational Citizenship Behavior of Volunteers (pp. 181-207)
Authors / Editors: Linn Van Dyne and Steven M. Farmer

Chapter 10 - The Workplace Social Exchange Network: Its Effect on Organizational Citizenship Behavior, Contextual Performance, Job Satisfaction, and Intent to Leave (pp. 209-242)
Authors / Editors: William S. Schaninger, Jr. and David L. Turnipseed, Jr.

Chapter 11 - Work is its Own Reward(?): Employee Perceptions about Rewarding Organizational Citizenship Behaviors (pp. 243-266)
Authors / Editors: Kira Kristal Reed and Deborah L. Kidder

Chapter 12 - Motivational Traits and Self-Development OCB: A Dimensional and Configurational Analysis (pp. 267-289)
Authors / Editors: Soon Ang, Kok-Yee Ng, and Karen Goh

Chapter 13 - When Actions Speak as Loudly as Words: Autonomy Support, Psychological Empowerment and Organizational Citizenship Behavior (pp. 291-327)
Authors / Editors: Carol Cabrey Cirka

Chapter 14 - The Relationship between Team Context and the Team Leader’s Linking Pin Quality (pp. 328-343)
Authors / Editors: Sara A. McComb, Stephen G. Green, and W. Dale Compton

Chapter 15 - Refining Organizational Citizenship Behavior: The Soldier’s Tale (pp. 345-361)
Authors / Editors: Marie G. Wilson

Chapter 16 - Corporate Philosophy and Middle Management Reality: Exploring Organizational Citizenship Behavior via Social Responsibility Strategies (pp. 363-381)
Authors / Editors: Aidan McQuade(University of Strathclyde), Phyl Johnson (University of Strathclyde), and Anne Douglas (National Secretary of the Prospect Trade Union in the U.K)

Chapter 17 - A Theoretical Model of the Influence of Organizational Citizenship Behaviors on Organizational Effectiveness (pp. 385-397)
Authors / Editors: Brian P. Niehoff (Kansas State University)

Chapter 18 - Organizational Citizenship Behaviors and Burnout (pp. 399-414)
Authors / Editors: Jonathon R. B. Halbesleben and Wm. Matthew Bowler

Chapter 19 - Customers as Good Soldiers: Extending Organizational Citizenship Behavior Research to the Customer Domain (pp. 415-433)
Authors / Editors: Markus Groth, Daniel P. Mertens, and Ryan O. Murphy

Chapter 20 - Organizational Citizenship Behavior: A Predictor of Employee Voluntary Turnover (pp. 435-454)
Authors / Editors: Xiao-Ping Chen

   Binding: Hardcover
   Pub. Date: 2005
   Pages: pp.465
   ISBN: 1-59454-106-X
   Status: AV
  
Status Code Description
AN Announcing
FM Formatting
PP Page Proofs
FP Final Production
EP Editorial Production
PR At Prepress
AP At Press
AV Available
  
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Handbook of Organizational Citizenship Behavior: A Review of ‘Good Solder’ Activity in Organizations