The Impact of Emotional Intelligence on Nursing Burnout pp. 257-270
Authors: (José María Augusto Landa, Esther López-Zafra, University of Jaén, Spain)
Abstract: Several studies analyze the importance that stress has on nursing professionals. However, several emotional variables, such as Emotional Intelligence, play a role in its impact. In this book chapter for Nursing Burnout we focus on the role that Emotional Intelligence has in Burnout. Specifically, we summarize a series of studies that analyze the modulator impact of emotional intelligence on nursing burnout, occupational stressors and their impact on the health of nursing professionals. Our studies show that those nursing professionals that have clear feelings about their emotions and situations that occur, and are capable of dealing with those emotions, have lower levels of stress in their work. Also, those nurses who show a high ability to curtail their negative emotional states and prolong positive emotional states show higher levels of overall health than those individuals who have trouble regulating their emotions. Our results imply that the emotional and cognitive dimensions related to emotional breakdown and burnout have to be taken into account in future training programs for nursing professionals.